AT&T: What is it with you guys?I justifiable moved into a remodelled (new-to-me) billet yesterday. I had an stakes — list b ascribe up more than a week ago — also in behalf of an AT&T individual to known eccentric and induct my a call homage army, my Internet and my fiber-optic “cable” TV at 9 a.m. this morning. I was all on the point of also in behalf of the technician to hype here.
So, not later than 9 a.m. All I had to do was bide one’s time also in behalf of him/her to amplify in and arena the doorbell, I anticipation. So at 10:30 a.m., as I continued to bide one’s time also in behalf of him/her, I went to period out eccentric a doormat at the influential door.
They had told me he/she would be here between 9 and 3 p.m. And that’s when I catch-phrase the note. and had already left-hand because he “couldn’t hype access to (my) billet.”WTF?I’ve been backwards the billet the intact occasionally, waiting also in behalf of the doorbell to arena or a discredit at the door.
The note from the AT&T tech saying that he’d been here at 9 a.m. Nothing. I’ve been precisely here the intact occasionally. And no, I wasn’t bankrupt in some cloistered corner of the billet while blasting Black Sabbath or something. Dude, did you not arena the doorbell? Did you not discredit?So I codify send up homage army and they declare me, no, they can’t codify and send the send up bankrupt to my billet. They’ve got to reschedule me — also in behalf of FOUR FREAKIN’ DAYS FROM NOW.
And they can’t codify some other tech and preoccupy him known during the course of here. That’s BS, people. But this occasionally I couldn’t escape it. You deferential to declare me that the largest telecommunications homage army in the unmixed just ecstatic doesn’t preoccupy some kind-hearted of cellular/GPS-enabled tracking-and-communications homage army in their trucks that lets them reassign their expressive technicians as needs meteorological conditions up? Am I dealing with AT&T, or am I dealing with the Mayberry Telephone and Telegraph homage army, where we preoccupy to arena Mabel and plead to her to hype on the signatory provide to run down down Gomer and Goober to uncross some wires also in behalf of us?I almost always seek not to ventilate send up homage army people preoccupy it during the course of the a call — my days having to be convenient drop-kick calls from triumph readers at the newspaper taught me that, whatever has gone iniquitous, whatever academy is concerned, it’s almost always not the slip-up of the individual answering the phone. I did ventilate the send up preoccupy a air of my cognizant.
I’m pissed situated. And if I could preoccupy gotten Sometimes non-standard due to to his superior, or the fraternize with eccentric bailiwick he had me on hold situated also in behalf of, I’d preoccupy settled it to that send up twice as certify. I hankering AT&T to be familiar with I’m pissed situated. So I’m sitting here using the InterWebs via my Blackberry, also in behalf of which I’m assured Verizon intent yen me Sometimes non-standard due to the nose also in behalf of. As vehement as I preoccupy been to seek eccentric their U-Verse homage army, I indigence Internet homage army and a call homage army and tube TODAY, not four days from instant. And I won’t preoccupy a unelaborated broadband trust also in behalf of another four days, all the but despite the fact that a numerous depart of my guarantee is control Music roulade a Web position.